Last updated: 25-01-2026
1. Responsible Entity
PureMycelia™ is responsible for the processing of personal data as described in this Privacy Policy.
Business name: PureMycelia™
Address: Kloosterstraat 30G, 5921 HC Venlo, The Netherlands
Email: support@puremycelia.com
Website: www.puremycelia.com
2. Personal Data We Process
PureMycelia™ processes personal data that you provide to us directly or that we collect through your use of our website and services.
This may include:
- First and last name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed via secure payment providers)
- IP address
- Internet browser and device type
- Order history
- Website usage data
- Correspondence via email or contact forms
We do not collect more personal data than necessary for the purposes described below.
3. Special or Sensitive Data
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If you believe that we have collected personal data from a person under 18 without parental consent, please contact us at support@puremycelia.com and we will delete the information.
4. Purpose of Data Processing
We process personal data for the following purposes:
- To process and complete your order
- To handle payments securely
- To provide customer support
- To send order confirmations and shipping updates
- To provide secured delivery services
- To comply with legal obligations
- To improve website functionality and user experience
- To send newsletters or marketing communications (only with consent)
We only process your personal data when there is a legal basis to do so, such as:
- Performance of a contract
- Legal obligation
- Legitimate business interest
- Your explicit consent
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
Order and invoicing data may be retained for up to 7 years to comply with Dutch tax regulations.
Marketing data is retained until you withdraw your consent.
6. Sharing Personal Data with Third Parties
We only share personal data when necessary for:
- Payment processing (e.g., payment providers)
- Shipping and logistics partners
- Website hosting providers
- Email marketing platforms (if subscribed)
- Legal or regulatory obligations
We ensure that third-party processors comply with GDPR and implement appropriate security measures.
We do not sell personal data to third parties.
7. Cookies and Tracking Technologies
PureMycelia™ uses:
- Functional cookies (necessary for website operation)
- Analytical cookies (to improve performance)
- Marketing or tracking cookies (with your consent)
Cookies may be used to:
- Remember your preferences
- Enable shopping cart functionality
- Analyze website traffic
- Improve marketing relevance
You can manage or disable cookies through your browser settings at any time.
Upon your first visit to our website, you are informed about our use of cookies and can provide or withdraw consent.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Object to data processing
- Request data portability
- Restrict processing
Requests can be sent to:
support@puremycelia.com
We may request identification (with sensitive details masked) to verify your identity.
9. Complaints
If you believe your data is being processed unlawfully, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):
10. Data Security
PureMycelia™ takes appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Data loss
- Misuse
- Unlawful processing
Our website uses secure SSL encryption.
If you suspect misuse or a data breach, please contact us immediately at support@puremycelia.com.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy.
The most recent version will always be available on our website.